Tips & Insights
How to Respond to a 1-Star Review With No Comment
Reply briefly and politely. Thank them for the rating, say you're sorry they weren't happy, and invite them to get in touch so you can find out what went wrong....
How to Respond to a 1-Star Review With No Comment
Reply briefly and politely. Thank them for the rating, say you're sorry they weren't happy, and invite them to get in touch so you can find out what went wrong....
How Many Google Reviews Do You Need?
There's no fixed number of Google reviews you need. What matters is how you compare with the businesses you compete against in the map results for your area. If the...
How Many Google Reviews Do You Need?
There's no fixed number of Google reviews you need. What matters is how you compare with the businesses you compete against in the map results for your area. If the...
How to Remove Fake or Unfair Google Reviews
You can't delete a Google review yourself, even on your own business. What you can do is report a review that breaks Google's rules, such as a fake review, one...
How to Remove Fake or Unfair Google Reviews
You can't delete a Google review yourself, even on your own business. What you can do is report a review that breaks Google's rules, such as a fake review, one...
How Hairdressers and Barbers Can Get More Googl...
Hairdressers and barbers are well placed to get Google reviews, because there's an obvious moment when the customer is happiest: when they see the finished cut in the mirror. Asking...
How Hairdressers and Barbers Can Get More Googl...
Hairdressers and barbers are well placed to get Google reviews, because there's an obvious moment when the customer is happiest: when they see the finished cut in the mirror. Asking...
Review Us on Google Signs and Stickers: What Works
A "Review us on Google" sign or sticker reminds customers that you'd like a review, but on its own it doesn't make reviewing any easier. The ones that actually bring...
Review Us on Google Signs and Stickers: What Works
A "Review us on Google" sign or sticker reminds customers that you'd like a review, but on its own it doesn't make reviewing any easier. The ones that actually bring...
A Competitor Is Leaving Fake Reviews: What Now
If you think a competitor is leaving fake reviews, whether bad ones on your profile or glowing ones on their own, start by collecting evidence. Then report each review to...
A Competitor Is Leaving Fake Reviews: What Now
If you think a competitor is leaving fake reviews, whether bad ones on your profile or glowing ones on their own, start by collecting evidence. Then report each review to...